Sales Executive

Job Description

•  Kampung Baru Sungai Buloh
•  Sales Executive
•  Full time
•  RM 3000 - RM 8000

Why This Role?

You'll help homeowners make one of their biggest kitchen decisions - choosing the right countertop. This isn't pushy retail sales. It's consultative selling where you guide families through options, answer their questions honestly, and help them pick surfaces they'll love for years.

We're the official distributor for premium brands like Caesarstone, Dekton, and Silestone. Since 2013, we've completed over 2,400 installations across Klang Valley. When you recommend our products, you're recommending quality you can stand behind.

What Your Day Looks Like

Morning: Check WhatsApp enquiries from last night. Follow up with homeowners who visited the showroom yesterday. Update your sales pipeline.

Midday: Welcome walk-in customers at our showroom. Show them stone samples, explain the differences between quartz and sintered stone, discuss pricing and timelines.

Afternoon: Join a site measurement at a customer's home in Subang. Answer the wife's questions about heat resistance (yes, you can put hot pots). Confirm dimensions with our fabrication team.

Evening: Send quotations, reply to leads, plan tomorrow's follow-ups.

Some days are showroom-focused. Some days you're out meeting customers. No two days are exactly the same.

What You'll Do

Consult & Advise

• Understand what customers need - their cooking style, budget, design preferences
• Recommend suitable stone options and explain the pros and cons honestly
• Handle objections about pricing by demonstrating long-term value

Generate & Nurture Leads

• Respond to enquiries from our website, WhatsApp, and walk-ins
• Follow up consistently - most customers take 2-4 weeks to decide
• Build relationships so customers refer their friends and family

Close & Coordinate

• Prepare quotations and negotiate to reach fair agreements
• Coordinate with our measurement and installation teams
• Ensure smooth handover so customers have a great experience

Learn & Improve

• Develop deep product knowledge (we'll train you)
• Stay updated on competitor offerings and market pricing
• Share customer feedback to help us improve

Earnings Breakdown

Realistic expectations:

• New joiners (Month 1-3): RM 2,500 - RM 3,500 while learning
• After 6 months: RM 4,000 - RM 5,500 with steady sales
• Top performers: RM 6,000 - RM 8,000+ monthly

Your earnings grow as your skills and customer base grow.

What You'll Get

• Proper training - Product knowledge, sales techniques, system training. We don't throw you in blind.
• Career progression - Path to Senior Sales Executive, then Sales Manager for those who deliver.
• Team activities - Monthly gatherings. We work hard but we don't forget to have fun.
• Office perks - Coffee, drinks, and snacks provided.
• Travel opportunities - Local factory visits and occasional overseas trips to supplier events.

Who We're Looking For

Must Have:

• SPM or equivalent
• Own transport (motorcycle or car) - you'll visit customer homes for measurements
• Smartphone with WhatsApp - this is how most customers contact us
• Able to communicate in Bahasa Malaysia and English
• Willing to work Saturdays (showroom hours)

Good to Have:

• Experience in sales, retail, or customer service
• Interest in interior design or home improvement
• Basic computer skills for quotations and CRM updates

What Matters Most:

• You're genuinely curious about our products and want to learn
• You're comfortable talking to strangers and building rapport
• You follow up consistently - not just once, but until you get an answer
• You want to earn more and you're willing to work for it

We don't need someone with 10 years of sales experience. We need someone hungry to learn, willing to put in the effort, and honest with customers.

About Sinno Sdn Bhd

Since 2013, we've been Klang Valley's trusted stone countertop specialist. We supply and install premium quartz, sintered stone, and natural stone for kitchens and bathrooms.

We're not the cheapest, and we don't try to be. We focus on quality products, proper installation, and customers who value their homes.

How to Apply

Click "Apply Now" and submit your resume.

We'll review applications and contact shortlisted candidates within 3 working days.